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Setup Product Data Feed

  • Updated

Links to Important Topics in This Article

 

ABOUT PRODUCT DATA FEEDS

A data feed is a file that contains all of your product offer information, such as product titles, URLs, image URLs, price, and other important pieces of information that we use to generate placements exposing offers in high-intent shopper traffic. 

Feed Requirements

Note that Feed Specification documents for each region are available at the bottom of this article.

  1. We support only delimited text files. 
  2. Acceptable delimiters: Tab, Pipe, Tilde, or Comma. Field values can be enclosed in quotes.
  3. Files can be zipped.
  4. Preferred character encoding is UTF-8.
  5. Titles and descriptions should not include control characters.
  6. Your feed will be auto-mapped based on the column name, so please include a header row and use our exact field names. Capitalization, space/underscore/dash differences will be normalized.
  7. Each line must contain the same number of delimiters. 

Best Practices

  • Use standard spelling and grammar in your feed.
  • Do not use ALL CAPITALS, symbols, control characters, bullet points or unnecessary punctuation. Type 1 High ASCII characters (®, ©, TM, etc.) or other special characters will not display well.
  • Do not include promotional text such as “Free Shipping” or comparison to competitor items.
  • Do not include any merchant-specific information such as phone numbers, billing or sales information.
  • The information should be relevant to the specific product only; do not mention accessories or similar items.
  • Excessive use of keywords is not permitted in product titles or detailed descriptions.
  • No profanity or offensive language.

 

SUBMITTING A PRODUCT FEED

Via the Connexity Merchant Portal

You can upload your data feeds via Connexity's Merchant Portal (US portal, GB portal, DE portal, FR portal, IT portal). Navigate to the “Manage Listings” tab and follow the steps below to submit your feed:

  1. Set up a file delivery location: In order to submit your product feed, you will need to set up an FTP location. You can use our FTP or define your own FTP / HTTP / HTTPS location.
  2. Upload your Product Data Feed: Once your FTP location is set up, we'll send you your credentials. Upload your data feed to the FTP location, and notify your account manager that your feed has been placed on the FTP server. Your account manager will then verify that the information is correct and set your feed to live.
  3. YOU'RE DONE! - You can update your feed as often as you would like. Just place your feed on the FTP server and it will automatically be processed.

FTP File Upload Step-by-Step

  1. Open Filezilla or FTP client and enter FTP credentials. The Port should be blank.
  2. Locate your .txt file on your computer and drag and drop into the green box.
  3. Email us with your FTP credentials and filename so we can set it up in our system
  4. Allow up to 72 hours for a new feed to process through the system
  5. To update your feed simply drag and drop an updated text file with the same name to override your current listings.  Click here for more help.

 

FTP Basics

What is an FTP? 

FTP stands for File Transfer Protocol and is a standard network protocol used to transfer files from one host to another host over a TCP-based network, such as the Internet.


What does that mean to me? 

Connexity lists your products on our sites and partners to help you acquire more traffic and buyers. FTP is the method that you will use to send us your product listing information such as product name, description, image, price, and tracking link. You will save this data in a text file that we call a data feed and use the FTP method to upload the information into the Connexity system.

Where do I get an FTP? 

In order to update your feed from your FTP location, you must first download an FTP client. There are many free FTP programs such as Filezilla which you can download here: http://filezilla-project.org/download.php?type=client

What do I do next?

  1. Create your data feed. Download the specs and find more information here.
  2. Create your FTP location here:
  3. Open your FTP client and enter your FTP credentials (username and password). 
  4. Upload your file to the FTP client. Click here for further instructions.
  5. Let us know the file is there and we will set it up!
Please don't hesitate to reach out to us if you still have questions here.
 

Feed Specification Documents in PDF format:

 

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